Terms of Service

Last updated: 2026-05-24 Effective date: 2026-05-17

These Terms of Service ("Terms") govern your access to and use of the Quinapse mobile application and website (collectively, the "Service"). By creating an account, signing in, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Company information

"Quinapse," "we," "us," and "our" refer to Quinapse, operated by:

Andrei Romaniuk Natural person (individual), Kazakhstan

Postal address: 57 Tole Bi St, Astana 010000, Kazakhstan

Contact for legal notices: legal@quinapse.com

2. Acceptance and eligibility

You must be at least 16 years old to use the Service. If you are under the age of majority in your jurisdiction, you confirm that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

By using the Service, you represent that:

• you have the legal capacity to enter into a binding agreement;
• you are not barred from using the Service under the laws of your country;
• the information you provide to us is accurate and kept up to date.

3. Your account

You sign in to the Service using a third-party identity provider (Sign in with Apple, Sign in with Google) or via a one-time code delivered to your email address. You are responsible for safeguarding the device, identity provider account, or email inbox used to access the Service. You will notify us at legal@quinapse.com if you suspect unauthorized access to your account.

We may suspend or terminate your account at our reasonable discretion if you breach these Terms, abuse the Service, or use it in a way that exposes us or other users to legal or operational risk.

4. The Service

Quinapse delivers a curated, machine-assisted reading experience built around short articles, spaced-repetition recall sessions, and a reading archive. The Service is provided on an evolving basis: features may be added, modified, or removed at any time. We will provide reasonable notice in-app or by email for material changes that affect paid features.

Some content in the Service is generated or assembled with the help of automated systems, including large language models. Such content is provided for informational and educational purposes only and is not a substitute for professional advice. You should not rely on it for medical, legal, financial, or other consequential decisions.

5. Subscriptions and payments

The following terms apply to paid subscriptions:

• Billing. Payment will be charged to your Apple ID or Google Play account at confirmation of purchase.
• Auto-renewal. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period.
• Renewal charge. Your account will be charged for renewal within 24 hours prior to the end of the current period at the price of the selected subscription.
• Managing and cancelling. You can manage your subscription, and turn off auto-renewal, by going to your account settings in the App Store or Google Play after purchase. We do not have access to your subscription settings; we cannot cancel a subscription on your behalf.
• Refunds. Refunds are governed by the policies of Apple and Google. We cannot issue refunds for purchases made through their stores; please request refunds directly through Apple or Google.
• Free trials. If a free trial is offered, any unused portion of the trial period is forfeited when you purchase a subscription.
• Price changes. We may change subscription prices. New prices apply to renewals only after notice and your acceptance, in accordance with Apple and Google policy.

6. Acceptable use

You agree not to:

• reverse engineer, decompile, or disassemble any part of the Service, except to the extent permitted by applicable law;
• scrape, crawl, or systematically extract content from the Service except through interfaces we explicitly provide;
• use the Service to develop, train, or evaluate a competing product, machine learning model, or content recommendation system;
• create multiple accounts to evade limits, bans, or one-time-offer eligibility;
• attempt to access the Service through any means other than the interfaces we provide;
• interfere with the operation of the Service, including by submitting malicious code, denial-of-service traffic, or content that violates the rights of others;
• use the Service to harass, defame, or harm any person, or to publish content that is unlawful in your jurisdiction or ours.

We may, but are not obligated to, monitor use of the Service for compliance with these rules.

7. Your content

Some features of the Service allow you to create content (for example, recall answers, reading notes, or saved articles). You retain ownership of that content. You grant us a worldwide, non-exclusive, royalty-free licence to store, process, display, and back up that content solely to operate and improve the Service for you.

You represent that you have all rights necessary to grant this licence and that your content does not infringe the rights of any third party.

8. Our content

The Service, including all articles, software, designs, trademarks, and logos, is owned by us or our licensors and is protected by intellectual property laws. We grant you a personal, non-transferable, non-exclusive, revocable licence to use the Service for your own non-commercial reading and learning.

You may not redistribute, publicly perform, or commercially exploit content made available through the Service without our prior written permission.

9. Third-party services

The Service is delivered with the help of third-party providers, including:

• Authentication: Apple, Google, Amazon Web Services Cognito.
• Subscription management: RevenueCat.
• Infrastructure: Amazon Web Services (Lightsail, RDS, S3, CloudFront, Route 53).
• Crash reporting: Sentry.
• Push notifications and tester distribution: Google Firebase.

Your use of those providers' features is subject to their own terms and privacy notices. See our Privacy Policy for the data flows involved.

10. Disclaimer of warranties

The Service is provided "as is" and "as available", without warranties of any kind, whether express, implied, or statutory. To the maximum extent permitted by law, we disclaim all warranties, including merchantability, fitness for a particular purpose, non-infringement, and that the Service will be uninterrupted, secure, or error-free.

Machine-generated content may be inaccurate, incomplete, or out of date. You are responsible for verifying any information before acting on it.

11. Limitation of liability

To the maximum extent permitted by law, in no event will we be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the Service.

Our total aggregate liability arising out of or related to these Terms or the Service will not exceed the greater of (a) the amount you paid us in the twelve months immediately before the event giving rise to the liability, or (b) USD 50.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In those jurisdictions, the limitations above apply only to the extent permitted by law.

12. Indemnification

You agree to indemnify and hold us harmless from any claim, demand, loss, or expense (including reasonable legal fees) arising out of:

• your breach of these Terms;
• your misuse of the Service;
• your violation of any law or the rights of a third party;
• content you submit through the Service.

13. Termination

You may stop using the Service at any time. You may delete your account from the Profile screen in the app; account deletion is also handled by emailing legal@quinapse.com.

We may suspend or terminate your access to the Service if you breach these Terms, if your account creates security or operational risk, or if we are required to do so by law or by a third party provider (for example, Apple, Google, or our payment processor).

Sections that by their nature should survive termination (intellectual property, disclaimers, limitation of liability, indemnification, governing law) will survive.

14. Changes to these Terms

We may update these Terms from time to time. Material changes will be announced through the Service or by email at least 14 days before they take effect. Your continued use of the Service after the effective date of an update constitutes acceptance of the updated Terms.

15. Governing law and disputes

These Terms are governed by the laws of the Republic of Kazakhstan. Disputes will be resolved in the competent courts of Astana, Kazakhstan, except where mandatory consumer protection laws of your country of residence grant you the right to bring proceedings locally.

If any provision of these Terms is found to be unenforceable, the rest will remain in full force.

16. Contact

Questions about these Terms? Write to legal@quinapse.com.

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Adapted, with modifications, from the open-source policy templates published by Basecamp under CC BY 4.0 (https://github.com/basecamp/policies). The original templates have been substantially edited to fit Quinapse's product and operating model; remaining mistakes are ours.